tailorED services to YOUR project’s NEEDS

We reduce the overhead waste and planning misalignments and make digital transformation and delightful user experiences accessible to a wide range of companies and organisations across the globe.

Market & User Research

Having a good knowledge & understanding of the current market, and empathizing with your actual and potential users is essential to offer competent solutions and deliver value to your customers.

data collected & analyzed during the market research

Market Research

We take care of the market investigation to identify the most common patterns in your domain & the most recent market trends. We analyze our findings and document your competitors' offerings and setbacks.

desks of two different people, showing the differences between the two

User Research

We plan, organize, and facilitate user research sessions, document, and analyze our finding to help you & your team gain a deeper understanding and empathy towards your users, their needs, aspirations, and pain points.

UX Audits & User Testing

Understanding and acknowledging the UX debt in your current state and any potential usability issues early- on can be essential for the improvement of your product and your implementation efforts in the future.

UX Audits

We conduct UX Audits and extensive heuristic evaluations of your product, service or omnichannel experience. Analyzing & synthesizing our findings, we make improvement suggestions, prioritized according to impact VS effort for your planning convenience.

User Testing

We take care of the user testing scope, planning & preparation, the recruitment of the participants, and the online or in-person facilitation of the sessions. After conducting the user testing sessions, we analyze & prioritize our findings and prepare all the necessary documentation and deliverables for your planning convenience.

UX Strategy & Management

Setting up the foundation for the UX improvement for your organization, your eco-system, or your product is vital to enhance the customers' loyalty & satisfaction. Still, Strategy & UX Management can be challenging for many organizations.

the book "Change by design" written by Tim Brown

UX Strategy

We support you and your team to evaluate and challenge the status quo when necessary. We investigate and identify the UX maturity of your organization and set up realistic goals for improvement. Then in close collaboration with you and your team, establish a cohesive strategy to help you achieve your mission.

UX Management

We take care of the UX Management for your initiative, managing the project, and stakeholders, supporting your team alignments and allocation, overseeing and coordinating the workflow, supporting the hiring process, and helping you establishing and expanding Design- & ResearchOps when necessary.

Branding, UX & Visual Design

Establishing a representative, and cohesive tone of voice and visual language throughout your organization can be vital for building trust and support your product launches and updates. Shaping the UX & Visual Design of your products is also essential to satisfy users' needs and beyond, offering them engaging, surprising, and delightful experiences.

the book "Change by design" written by Tim Brown

Branding

In close collaboration with you and your team, we work on the tone of voice and the visual language of your product or organization.

UX & Visual Design

We work with you and your team on- and offsite on a variety of UX/ UI deliverables depending on your project's state, needs. and requirements.

Workshops & Design Sprints

Workshops & Design Sprints can be a cost-effective solution to initiate new projects, as well as to discover, design, and validate meaningful solutions for existing challenges.

the book "Change by design" written by Tim Brown

Workshops

Depending on the phase of your project, and in close collaboration with you and your team, we plan, organize, and facilitate your discovery, empathy, design, prioritization, and critique workshops, document the outcomes, agreements, and open topics for further investigation.

Design Sprints

Following the Google Ventures framework, we plan, organize, and facilitate Design Sprints with your team for answering critical business questions through ideation, design, prototyping, and testing ideas with users.

Training & Mentoring

Team and one-to-one sessions can be essential for interdisciplinary teams' communication and collaboration and for enhancing the UX maturity of your organization.

the book "Change by design" written by Tim Brown

Training

We offer team training on diverse UX & Design Thinking topics. To achieve the best results in a limited time, we focus our sessions to the needs of your team & organization.

Mentoring

We also mentor young, middle-weight and senior designers and UX specialists, helping them to set priorities,  and achieve their career and educational goals.

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